ERP Specialist - Pronto Xi Expert
Vancouver, BC, Canada
Full Time
Experienced
Key Responsibilities:
Required Qualifications:
Preferred Skills:
- Pronto Xi Management: Serve as the subject matter expert for the Pronto Xi ERP system, providing hands-on support for configuration, customization, and troubleshooting of the system.
- System Optimization: Regularly review and optimize ERP processes and workflows, ensuring system efficiency, scalability, and alignment with business requirements.
- End-User Support & Training: Provide training and support to internal users, ensuring they are fully equipped to use the ERP system effectively and efficiently.
- Data Integrity & Reporting: Ensure the integrity of data within the Pronto Xi system by monitoring data entry, developing reports, and providing data insights to management as needed.
- System Maintenance & Upgrades: Coordinate with the IT team to manage system upgrades, patches, and necessary improvements, minimizing disruption to business operations.
- Troubleshooting: Identify and resolve ERP-related issues, providing timely solutions to prevent operational delays.
- Documentation: Create and maintain system documentation, including user guides, process maps, and technical specifications.
Required Qualifications:
- Experience: Minimum of 2 years’ experience with Pronto Xi ERP implementation, support, and troubleshooting. Hands-on experience with Pronto Xi modules and integration.
- Technical Expertise: Strong understanding of ERP architecture and relational databases. Familiarity with system configurations, customization, and report generation within Pronto Xi.
- Business Acumen: Knowledge of business processes, particularly in resource management, finance, inventory, and supply chain, with the ability to translate business needs into technical ERP solutions.
- Problem-Solving: Proven ability to troubleshoot and resolve ERP system issues in a timely and efficient manner.
- Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. Relevant certifications in ERP systems (Pronto Xi or others) are a plus.
Preferred Skills:
- Experience with system integrations between Pronto Xi and other business systems.
- Familiarity with report creation, dashboards, and business intelligence tools within the Pronto Xi ecosystem.
- Ability to lead small projects or initiatives related to ERP improvements.
- Experience in a resource-based or manufacturing industry is an advantage.
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